IT Support & Maintenance

About

IT Support & Maintenance

Like everything else, IT systems need constant maintenance, to catch any issues before they develop into huge problems – huge problems that could affect the way in which your business runs. At PTA IT Solutions, we specialise in the maintenance of systems of all sizes, from small IT systems in local businesses, through to massive systems employed by multinational companies. With clients throughout Ireland, we are one of the top IT maintenance companies in the entire country – just ask one of our many different clients!

We don’t offer rigid maintenance packages, because we know that every company is completely different. This is why we tailor all IT maintenance plans to suit individual requirements. This maintenance is then carried out by a combination of hands-on work by a professional, and automated systems, which are implemented and monitored by a member of our team. We can also adapt an existing maintenance program to include any new hardware or software additions, meaning that we’ll be by your side for as long as you need us.

 

 

Our maintenance service can cover many different areas, and these include:

  • Servers
  • Desktops and laptops
  • Printers and other peripheral hardware
  • All types of software
  • Antivirus solutions (in conjunction with our Security services)

But how can you be sure that you’ll get the best possible service from us? Well, it’s simple: we only ever employ those with experience in IT maintenance, and constantly train staff members so that they’re aware of new developments and standards within the industry. Just one conversation with one of our IT Maintenance specialists will reveal that they’re incredibly knowledgeable, as well as exceedingly friendly.

Our maintenance service also provides around the clock support for your business, meaning that you can call us should any problems arise with your IT system. Generally, we’ll then be able to sort any problem remotely, either by remotely accessing your system, or by talking you through steps over the phone. We’ll do anything it takes to get things back on track though, so will happily visit you as soon as possible, if the situation requires it.